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title: Frequently asked questions
url: https://bakuheritage.com/en/faq
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# Frequently asked questions

## How do I book a tour?

Browse our available tours, select your preferred date and group size, and proceed to checkout. You can book as a guest with just an email address, or create an account for easier management of your bookings.

## Can I cancel my booking?

Yes, cancellations made at least 24 hours before the scheduled tour time are eligible for a full refund. You can cancel from your dashboard or by contacting our support team.

## What payment methods do you accept?

We accept all major credit and debit cards through Odero, our secure payment provider. Payment is processed at the time of booking.

## Are tours available in multiple languages?

Yes, many of our tours are available in English, Azerbaijani, and Russian. Available languages are listed on each tour's booking options.

## Can I book a private tour or travel package?

Yes, we offer private tour and travel package options for all destinations of Azerbaijan. Check the things to do page to see options.

## Is Azerbaijan safe for tourists ?

Yes, Azerbaijan is generally a welcoming destination for international travellers. Visitors should follow standard travel precautions, respect local regulations, and travel with licensed tour operators, especially when visiting remote regions.

## How many days are enough to visit Azerbaijan?

A stay of five to seven days is recommended for first-time visitors. This allows enough time to explore Baku and take popular day trips to Gobustan, Absheron, Gabala, Shahdag, Guba, Khinalig, or Sheki.

## What are the best activities in Baku?

Cooking Class is one of best activities in Baku and only organized by Baku Heritage Tours, also wine tasting, fishing tour, archery are popular.

## What are the best day tours from Baku?

The most popular day tours from Baku include the Gobustan and Absheron Tour, Gabala Tour, Guba and Khinalig Tour, Shahdag Tour, Sheki Tour, and Baku City Tour. Baku Heritage Tours offers group, private, and customised tour packages to these destinations.

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Canonical page: https://bakuheritage.com/en/faq
